D
Diabeasy / Sponsor
A Caresoft programme
AM
Atlas/ Sponsor Portal/ Pharmacovigilance Registry
Regulatory

Pharmacovigilance Registry

Adverse event intake, severity triage and regulatory escalation — auditable to Schedule Y of the New Drugs and Clinical Trials Rules 2019, and CIOMS-I report format.

SCHEDULE Y · COMPLIANT
Open events
3
2 within 24h SLA · 1 under triage
Closed YTD
142
All within regulatory timelines
Serious AEs YTD
8
All reported to CDSCO < 15 days
Mean triage time
4.2h
SLA: 24h · 100% conformance
Reporting rate
3.7 /1000 pt-yr
Above industry mean (1.8)

Standard escalation workflow

From patient/coach report to sponsor safety team handoff
SLA-instrumented
Step 01
Intake
≤ 1h
Step 02
Triage & severity
≤ 4h
Step 03
Clinician follow-up
≤ 24h
Step 04
Sponsor handoff
≤ 24h serious / 15d non-serious
Step 05
Regulatory submission
CDSCO · 15 days
Step 06
PSUR aggregation
Quarterly

Open adverse event queue

All sponsor handoffs within regulatory window
AE ID Patient Event Severity Causality Reported by Stage SLA clock
AE-2026-0387
VK
Patient #DBS-04127Female, 58 · Mumbai · Tresiba 18u
Hypoglycaemia, non-severe
Reported via app symptom log · 11 May 14:08
Moderate Probable Patient + coach
Verified by Dr. V. Joshi
Sponsor handoff 18h 42m remaining
AE-2026-0386
RS
Patient #DBS-03914Male, 64 · Chennai · Ryzodeg 26u
Injection-site reaction
Localised erythema · patient photo attached
Mild Possible Patient (app)
Coach verified
Clinician follow-up 9h 14m remaining
AE-2026-0385
PA
Patient #DBS-03801Female, 42 · Pune · Tresiba 14u
Nocturnal hypoglycaemia
Self-resolved · 3rd episode in 30 days
Moderate Probable Patient (coach call) Triage 2h 18m remaining

AE by MedDRA preferred term · YTD

142 closed events · Top reported
Hypoglycaemia
68
Injection-site reaction
31
Weight gain
18
Lipohypertrophy
12
Nausea (transient)
9
Allergic-type rash
4

Regulatory submissions

YTD CDSCO filings
15-day expedited
Serious AE — Schedule Y
8On-time
PSUR submissions
Q1 2026 filed Apr
1Filed
DSUR contribution
Annual to sponsor
1Submitted
Risk-management update
Triggered Apr
1Closed
Periodic line listing
Monthly to sponsor
4Current